Privacy policy
1. Overview
This privacy policy describes how GMA INVEST SARL-S collects, uses, and protects the personal data of users of the site www.keepmagshop.com.
The Site is hosted by Shopify Inc., which provides the e-commerce platform enabling the online sale of our products.
2. Personal Data Collected
In connection with the operation of the Site, we may collect the following categories of personal data:
- Identity data: first and last name
- Contact details: delivery address, billing address, email, phone number
- Payment data: managed exclusively by secure payment processors, with no direct access by the seller
- Order data: products viewed, purchased, returned, or refunded
- Communication data: exchanges with customer service
- Technical data: IP address, browser type, device used
- Browsing data: pages visited, interactions with the Site
3. Source of Data
Personal data is collected:
- directly from you when placing an order or contacting customer service;
- automatically via the Site (cookies and similar technologies);
- through our technical and payment service providers, including Shopify and Bancontact.
4. Use of Data
The personal data collected is used to:
- process and ship orders;
- manage payments and refunds;
- provide customer service;
- communicate with customers regarding their orders;
- improve the operation and user experience of the Site;
- comply with legal and regulatory obligations;
- prevent fraud and secure transactions.
5. Data Sharing
Personal data may be transmitted, only when necessary, to the following recipients:
- Shopify Inc. (hosting and e-commerce infrastructure);
- payment providers and financial services;
- technical and logistics service providers;
- administrative or judicial authorities when required by law.
These third parties process data in accordance with their own privacy policies.
6. Minors' Data
The Site is not intended for minors. No personal data concerning individuals under the age of 18 is knowingly collected.
7. Data Retention and Security
Personal data is retained only for as long as necessary to fulfill orders, comply with legal and accounting obligations, and manage any potential disputes.
Appropriate technical and organizational measures are implemented to protect data against unauthorized access, loss, alteration, or disclosure.
8. User Rights (GDPR)
In accordance with the GDPR, you have the following rights:
- right of access;
- right to rectification;
- right to erasure;
- right to object;
- right to data portability;
- right to withdraw your consent at any time.
Any request may be addressed to: contact@keepmagshop.com
9. Cookies
Our site www.keepmagshop.com uses cookies and similar technologies in the following cases:
Strictly Necessary Cookies
These cookies are essential for the proper functioning of the store. They enable the management of your shopping cart, payment sessions, and transaction security. They are set by Shopify and cannot be disabled. Retention period: session or up to 2 years depending on the cookie.
Retention period: session or up to 2 years depending on the cookie.
Marketing Cookies
These cookies are used to offer you personalized advertisements on third-party platforms (including Meta/Facebook and Instagram) and to measure the effectiveness of our advertising campaigns. Retention period: up to 13 months.
Retention period: up to 13 months.
Third-Party Application Cookies
Our store uses third-party tools necessary for its operation, including AutoDS for product and order management. These applications may set their own cookies to ensure their proper functioning. Retention period: variable depending on the application.
Retention period: variable depending on the application.
You can accept or refuse these cookies via the banner displayed during your first visit. You can also change your preferences at any time by contacting our customer service at: contact@keepmagshop.com
10. Contact
GMA INVEST SARL-S — 12 route de Longwy — L-4830 Rodange – Luxembourg
contact@keepmagshop.com